Tell us how you get around

Your answers will help improve transportation in the Triangle region


Click below to enter the survey with the access code provided in your mailed invitation.

Or if you prefer, call us toll-free to complete the survey: (800) 981-1100.
Information on phone coverage hours and a callback option are avilable below.

Lost your access code? If you have misplaced the invitation with your access code, please contact us and we can retrieve it for you.

About the Survey

We want to hear about your daily transportation habits: Why do you travel? How do you travel? How far do you go? How much does it cost? This information is vital for regional planning agencies to understand how the transportation system is impacted by growth, development, and other changes in communities across the region.

The North Carolina Department of Transportation and regional transportation agencies strongly value your participation in this survey. The information participants provide will indicate how roads, public transportation, bike lanes, and sidewalks are used today, and how they can be improved to make travel better in the future.

For more information about this survey, please visit our frequently asked questions or contact us.

Survey area map

"We need everyone invited to participate in the Triangle Travel Survey to take the time to complete it. The data helps inform our planning and funding decisions for future transportation improvements across the entire region. The survey will help identify where people are going, how they currently get there, any trends, etc." - Sig Hutchinson, Chair of both the Capital Area MPO Executive Board and Wake County Board of Commissioners

"We aspire to a regional transportation network that is equitable, lowers emissions, and provides opportunities for everyone to thrive. Understanding how people travel today is essential for building out the system we need to carry our residents and businesses tomorrow. Participating in this survey is key to that understanding and I hope everyone will take part." -Mayor Jennifer Weaver, Town of Hillsborough

Frequently Asked Questions

About the Survey

What is this survey all about?

We want to hear about your daily transportation habits: Why do you travel? How do you travel? How far do you go? How much does it cost? Our goal is to get a complete picture of transportation patterns to better plan for future improvements in our community.

Why should I participate?

Your participation ensures that households like yours are fully represented in our regional transportation plans. (The gift card at the end helps too!) Technologies and the ways people travel are changing quickly, and we need your help to plan for the future.

How was I selected to participate?

Invited households were selected at random from across the Triangle region. Random sampling is an important part of making sure the survey represents all residents of the Triangle region.

Who is sponsoring this survey?

Completing the Survey

How much time does it take to participate?

It takes about 10 minutes to complete part 1 and determine your next steps. Households that complete part 2 online or by calling in will take about 10 minutes to report their travel for one day.

What do I get for participating?

You will receive a gift card once all members of your household have completed the two-part survey. Households that complete both parts will receive a single $25 gift card.

What if I don't travel much?

Any amount of travel (including no travel) will help us build an accurate picture of how, when, and why people make trips in the region (or why they don’t make trips). Don't forget that short trips, such as walking the dog or going for a jog, count too.

What if my transportation habits during the survey aren't my "typical" habits?

That’s no problem – we still encourage you to participate. We’ll ask about how your travel has changed over the past year and how you think you’ll travel in the future.

What is a trip?

A trip is any time you travel 100 feet or farther and stop at a new location for a purpose. Even if you stop briefly for gas, at an ATM, or to drop a child off at school, travel to that stop counts as one trip, and travel from that stop to another destination is a separate trip. There is always a purpose (or even multiple purposes) for making a trip – to conduct activities at the destination.

If you travel for 100 feet or farther but return to the same place (such as a recreational jog or bike ride), this counts as two trips: from the starting location to the furthest point you reach, and the reverse trip back.

Here are some example trips:
  • Drive to work
  • Drop your child off at school
  • Walk the dog to the park and back home (counts as two trips)
  • Walk your child to a neighbor's home
  • Bike to the grocery store
  • Ride the bus to the bank
  • Carpool to a meeting in Charlotte

Often, what we think of as one trip is actually two or more trips. For example, "I stopped to buy gas on my way home from work" counts as two trips because there was one trip from work to the gas station and another trip from the gas station to home.

Survey Results

How is my personal privacy protected?

We are committed to your privacy and we take it very seriously. Read our full privacy documentation and contact us if you have any questions.

How are the results of the survey used?

This survey will help the North Carolina Department of Transportation and regional transportation agencies prioritize transportation and land-use improvements. For example, what role can transit, carpooling, and biking play in improving regional mobility? Where are transportation improvements needed to relieve congestion?

Contact Us

If you have questions about the survey or how to participate, please contact us by submitting a request below.


Need some help?

Email us at

Please include your invitation access code if you know it.

CALL TOLL FREE: (800) 981-1100

Monday through Friday: 10 a.m. – 10 p.m. (Eastern time)

Saturday: 10 a.m. – 6 p.m. (Eastern time)

Sunday: 2 p.m. – 9 p.m. (Eastern time)

Or, leave a message with the best time and number for us to return your call.